The downside of a cross-functional product team is that engineers lose the camaraderie of engineers with their same skill sets and passions. Having a group of like-minded individuals with whom you can socialize and from whom you can learn is an important aspect of job satisfaction. After all, without the Build-Run team, there’s no application, and therefore no infrastructure is needed. The SRE team in turn supports both the Build-Run team and the Platform team.

devops org chart

ITNI supports these services on the main campus, residence halls, Imperial Valley , and off-site Research Foundation buildings. […] organizations which design systems […] are constrained to produce designs which are copies of the communication structures of these organizations. The Experience Assurance Expert is along the lines of quality assurance, but it is largely tied to the customer experience and its simplicity in terms of use. The Experience Assurance Expert, or XA, is the person responsible for creating a smooth user experience of the final product. They are making sure the end product not only works correctly and has the right features, but also that it’s easy to use. Because it effects wider change than does SRE, DevOps is more context-sensitive.

Place high importance on communication, as well as project and change management, to share this vital IT knowledge with other members of the team. When it comes to DevOps team structure, there is no one-size-fits-all formula. Determining how to structure your DevOps team depends on several factors such as the number of products, technical leadership, and how your development and operations teams align their processes. Not every team shares the same goals, practices, or tools, so DevOps teams will always be unique in the specifics of how they operate. DevOps teams are usually made up of people with skills in both development and operations. Some team members can be stronger at writing code while others may be more skilled at operating and managing infrastructure.

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The focus was teams that were able to quickly make informed decisions, what people in Agile might today call self-organizing teams. As with any software development cycle, API security must be built in from the start. The responsibility of a DevOps engineer is to write scalable code in order to fit the growing requirements of the project. They stay involved through every step of the software lifecycle from understanding requirements to writing code and testing it for bugs. It’s also important to keep security in mind and ensure that the code is well-protected against viruses and hackers.

devops org chart

Change management is best pursued as small, continual actions, the majority of which are ideally both automatically tested and applied. The critical interaction between change and reliability makes this especially important for SRE. If you haven’t yet implemented a DevOps process in your organization, the task can seem daunting. Keep in mind—it is not only a process shift but a cultural shift as well.

Communication Structures Of An Organization

And that usually means aligning the organizational structure with the desired team structure, as observed by the proverb known as Conway’s Law. A somewhat radical approach to DevOps team structure is to avoid designating any specific engineers or team as DevOps specialists, and instead make DevOps a collective responsibility of every engineer. As noted below, a DevOps team is not necessarily a single stand-alone team. That’s one model, but there are other approaches to constructing the organizational structure that undergirds DevOps.

Even if the pipelines are separately maintained for each team, there is a strong advantage to have one team that understands the pipeline tools, tracks upgrades, and sees how new tools can be added. Whether that information is rolled out as code, coaching, or a service to the teams consuming it, someone needs to be responsible for developing the DevOps pipeline itself and making sure it grows and matures. The 2015 State of DevOps Report from Puppet Labs describes the characteristics of a “generative culture” that can succeed in implementing DevOps.

Cloud migration strategies differ from one organization to another. Replatforming, Rehosting, Repurchasing, Rebuilding, refactoring, and retiring are some of the strategies that you could follow. You need to prepare and implement a migration strategy by assessing application capabilities, cloud readiness, choose the right provider, migrate apps and data and perform post-validation as well. Monolithic architectures that build a massive application as a single entity ruled the software landscape for years. While this architecture offered stability, any changes to the application impacted the application as a whole. One of the major reasons why organizations fail when initiating a change is that culture is deeply rooted.

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Despite a clearer focus on business value compared to a purely functional organization of teams, this is still a static view of the world that becomes outdated as the business and technology domains quickly evolve. In this alignment approach, both teams absolutely must be involved in the planning, architecture, and development processes. They must share responsibilities and accountability throughout the entire development life cycle.

DevOps is a tech philosophy and culture that aims to improve collaboration between the software development and IT operations teams. Before DevOps, development and operations often worked in very siloed environments. Developers would traditionally write their code, pass it over to operations, then move onto their next task. This process left operations teams carrying most of the responsibility over the code with little guidance from development once it’s been handed off. Not only did this mean lengthy backlogs and slower time to market, but it also did little to help build a trusting and collaborative relationship between development and operations.

Middle positions describe it as a necessary feature of compromise, undesirable in the abstract but necessary to handle human limitations. They are the ones responsible for writing the code, and in a DevOps setting, the developer also performs unit testing and deployment, as well as ongoing monitoring. This is a bit more of an expanded role compared to the traditional developer, which was mostly concerned with just writing code. A productive relationship between SRE and product development also helps in avoiding the organizational anti-pattern in which a product development team has to ship a product or feature before it’s quite ready. Instead, SRE can work with a development team to improve the product before the burden of maintenance shifts away from the people with the most expertise to fix it. One of the main benefits of SRE engagement is not necessarily increased reliability, although obviously that does happen; it is actually improved product development output.

devops org chart

Once DevOps starts gaining traction within the organization, the tools and processes to support it will become mission-critical software. Teams will begin to rely on the DevOps pipelines to deliver to production. At this point in the DevOps maturity, the tools and processes need to be built, maintained, and operated like a product. Making changes in the pipeline to improve the processes or even just to update to tools to stay current will no longer be something that can be done whenever one team feels like it.

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Their impact might be negligent if there are larger bottlenecks in the stream of work. For example, having teams adopting cloud and infrastructure-as-code can reduce the time to provision new infrastructure from weeks or months to minutes or hours. But if every change requires deployment approval from a board that meets once a week, then delivery speed will remain weekly at best. Every DevOps team structure is a seismic shift that enables associations to react to ever-changing and extending market demands.

devops org chart

This is when DevOps transformation begins in the new cloud environment. Under the guidance of the DevOps architects, DevOps engineers build DevOps processes such as CI/CD pipelines along with a continuous monitoring loop using a customized tool stack to begin operations in a phased manner. Firstly, DevOps teams work at the infrastructure level designing the infrastructure for the application migration. Secondly, the team works at the application level moving applications to the cloud, beginning with the least complex apps and then scaling up as required. Thirdly, the cloud migration team works at the data level, securely migrating system data and application data to the cloud environment.

DevOps is relatively silent on how to run operations at a detailed level. For example, it is not prescriptive around the precise management of services. It chooses instead to concentrate on breaking down barriers in the wider organization. Rigid boundaries between “application development” and “production” are counterproductive.


Here are some possible combinations of various types of product teams. Although any approach may work for your team, this dedicated team approach is the one you should think through the most. The greatest disadvantage of a dedicated DevOps team is that it easily becomes a continuation of traditional engineering teams without acknowledging the need to align teams, reduce silos, and remove friction. Tread carefully to ensure you’re choosing this team organization for a specific reason. Identifying system performance issues during run, feeds back into design.

Thirdly, set up an agile reporting toolset so that all stakeholders can check the progress of the project. Choosing the right agile tools, educating stakeholders and assigning them specific roles, and collaborating with everyone using Kanban/Scrum boards is recommended. In a serverless computing or serverless architecture, you can host your applications on a 3rd party server which means you don’t have to maintain server resources and other server-related hardware. It is also called Function-as-a-Service as you actually deliver functions as a service over the cloud.

Here’s a tough 10 question Scrum Master quiz to test you on how well you know the responsibilities of this important Scrum role … Dell dropped news at separate events this week — one that showcased edge management software, another that showed deepening HCI … Noor is a software engineer who contributes educational articles on SRE and DevOps fundamentals to our blog. There are two main reasons why it’s often hard to structure a DevOps team. While there are multiple ways to do DevOps, there are also plenty of ways to not do it. Teams and DevOps leaders should be wary of anti-patterns, which are marked by silos, lack of communication, and a misprioritization of tools over communication.

Ensure that each person on both teams not only intellectually understands the other team’s role and constraints but also empathizes with the pain points. Post-release crashes are often the result of testing gaps, as continuous testing does not happen within each phase of the software building process. Besides, test engineer teams might not be able to simulate the bugs in the testing environment.

How To Structure Your Organization To Achieve Devops Excellence

All this allows devs to check for updates more thoroughly and identify possible problems in advance. Unlike legacy on-premise solutions, the cloud environment makes it easy and cost-effective to automate the creation and replication of multiple test environments. Nowadays, you will likely fail without automating your infrastructure, devops organization structure as apps can be deployed into production bazillion times per week. Also, infrastructure is nimble and can be provisioned or de-provisioned in response to load. Soft skills are the most important requirement in a DevOps team structure. Compared to technical skills, soft skills are harder to teach your employees.

But once you’ve mapped them, you can start seeing where they connect and manage the dependencies. Ultimately the goal is to break these dependencies since they cause delays and risk, but it’s hard to do that when they can’t be seen. If the goal of the DevOps team is to make itself obsolete by bringing the other teams together then they can be effective as evangelists and coaches.